(760)707-2252
Read Our Blog
×

You have no items in your shopping cart.

Return Policy

TACTICAL GEAR RETURN POLICY

Any and all return requests must be made with 14 days upon receipt of shipment.

No refund will be applied to shipments that are refused at the time of delivery. There are no exceptions to this policy.

All Sales are final on all apparel and closeout/overstock items.

Any order returned through no fault of BH Tactical Outdoors (such as size, or color choice); will be charged a 15% restocking fee. There are no exceptions to this policy.

All returns due to error by BH Tactical Outdoors will have any and all fees waived without question.

 

BODY ARMOR

Due to the nature of body armor, all sales are final. This Item can not be returned. There are no exceptions to this policy.

 

 Ammunition

All ammunition sales are final. Ammunition Items can not be returned. There are no exceptions to this policy.

 

Clearance Sales

All clearance sales are final. Clearance Items can not be returned. There are no exceptions to this policy.

 

FOOD ITEMS & SURVIVAL KITS

Returns & Replacements

Returns are accepted within 15 days from the time the order is placed as long as the products are returned in the same re-sellable condition deemed by us. All shortages must be reported within 15 days as well. If the item(s) is defective, BH Tactical Outdoors. will replace the item and pay for the return shipping. Only the item will be replaced; not the entire survival kit.  Should you notice or have any discrepancy in your billing/invoicing you have 30 days to report it to BH Tactical Outdoors.

If the merchandise purchased was defective in anyway, the customer will have will have 30 days to notify BH Tactical Outdoors of the defective merchandise. If we are notified within 30 days replacement product will be shipped out at no additional cost to the customer. Please note that we will replace only defective items included in the kit.

If an item is damaged by UPS/USPS during the shipment, it is the customer’s responsibility to contact UPS/USPS directly. Insurance is issued free up to $100 but insurance must be paid for in advance if the customer wants insurance over $100.

If an order is placed in error, the product total will be refunded once the products have been returned but the shipping charge as well as the return shipping cost will not be refunded. 

Food and water products can not be returned to be re-sold according to law, therefore refunds for food and water products cannot be issued.

On orders returned for any reason other than defective merchandise the shipping charges will not be refunded and there will be a restocking fee of up to 20% of the original charge of the order.

Any order placed on a credit/debit card that is canceled before it ships out will have an 3.5% cancellation fee deducted from the refund.  If the order has shipped before we were able to cancel it, then the return policy mentioned above will be applied.

100% Veteran Owned